Warranty

LIMITED WARRANTY

VGASS LLC provides a limited warranty for its storage unit and accessories purchased from an authorized dealer against defects in material and
workmanship under normal assembly, use and maintenance as detailed in the
user manual to the original purchaser for residential usage. 

Warranty period varies by component as follows:

  • Structural metal components carry a Limited Five (5) Year Structural Integrity Warranty. VGASS LLC utilizes stainless steel for most components.
  • Ancillary components including casters, hinges and decorative insert carry a Limited Two (2) Year Warranty. The decorative insert is not high heat resistant. Do not put hot items on the top of the unit.
  • Accessories purchased from VGASS LLC carry a Limited One (1) Year Warranty.
  • VGASS LLC will provide replacement for, or repair, of any component found to be defective. Original component(s) approved for return by VGASS LLC must be returned prepaid. This warranty does not include labor charges connected with the determination or replacement of defective parts, or freight charges to ship these parts.
  • VGASS LLC shall not be liable under this or any implied warranty for incidental or consequential damages.
  • This warranty gives the retail customer specific legal rights, and the customer may have other rights which vary from state to state.
  • This warranty shall be void if the unit is not assembled, operated and maintained in accordance with the user manual provided with this unit; the unit is resold or traded to another owner; components and accessories not compatible with the unit have been used;  or the user has abused or otherwise failed to maintain the unit.
  • To process a warranty claim, VGASS LLC requires proof of your date of purchase.
  • Please retain your sales slip or invoice as proof of purchase.